She is not the only one, I get this question several times a year. This is not a hard task, but does require patients. The wiring is not the problem at all, it is just someone put the switches in upside down. A switch only breaks the hot wire, so when the switch is on the circuit is complete. So all that has to be done is removing the switch and turning it over.
Here is what to do:
1-Turn off the power at the main panel
2- Remove the cover plate from the receptacle
3- Undo the two screws that are holding in the receptacle
4-Put the switch in the position where you see the word “OFF”
5- Turn the body of the switch until the “OFF” is on top
6-Then put the screws back in
7-Put the cover plate on
Be careful when you turn the switch body, so you do not loosen any of the wires.Remember always be very cautious when working on electrical devices.Some electrical panels cannot be completely turned off by turning off just one breaker. A no-contact volt sensor is a sure way to know if the power is really off in the spot you are working. A no-contact volt sensor cost around twenty dollars, and is a must for do-it-your-selfers.
Be careful when you turn the switch body, so you do not loosen any of the wires.Remember always be very cautious when working on electrical devices.Some electrical panels cannot be completely turned off by turning off just one breaker. A no-contact volt sensor is a sure way to know if the power is really off in the spot you are working. A no-contact volt sensor cost around twenty dollars, and is a must for do-it-your-selfers.
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